SME Packages - Digital: how Luxembourg SMEs reclaim 70% of their next project

Luxembourg runs a digitalisation grant that many small and mid-sized businesses leave on the table. The SME Packages - Digital programme reimburses 70% of an eligible digital project (a new website, a management system, or an electronic-invoicing setup) carried out by a registered Luxembourg SME. A qualifying project can be worth anywhere between €3,000 and €25,000 before VAT, and the aid is paid by the Ministry of the Economy under European de minimis rules. The scheme is generous by regional standards. The work most SMEs underestimate is choosing the right project and the right provider before they apply.

What SME Packages - Digital actually funds

The programme is deliberately broad. It backs three families of digital projects, each one delivered with support from a qualified professional. Digital marketing covers building, improving, or relaunching your website, together with social-media campaigns. Management systems cover an ERP, a point-of-sale system, or software built specifically for your trade. Electronic invoicing usually means an ERP module that handles compliant e-invoicing. If your planned work falls into one of these buckets and sits between €3,000 and €25,000 before VAT, it is probably eligible.

The official programme page on guichet.public.lu sets out the full eligibility detail, and it is the source we recommend checking before you commit to a quote.

Who qualifies for the SME Packages - Digital grant

Three conditions apply. Your company must hold a business permit issued by the Ministry of the Economy, meet the European definition of an SME in terms of headcount, turnover, and balance sheet, and have its registered office in Luxembourg. Most owner-operated businesses in the country clear that bar comfortably. Unlike some neighbouring schemes, there is no minimum trading history. The registered office and a valid permit are what matter.

Fit 4 Digital and SME Packages - Digital: how they fit together

SME Packages - Digital is the funding arm. It pairs with a separate, free diagnostic called Fit 4 Digital, run by Luxinnovation with the Ministry of the Economy, which helps you assess your digital maturity and choose the right IT solutions before you commit budget. Many SMEs run the diagnostic first, then use the grant to act on what it surfaces. The diagnostic is guidance; the SME Packages - Digital programme is the money that turns that guidance into a delivered project.

How the grant works, step by step

The process is designed to be practical rather than bureaucratic. Six steps take you from an idea to a reimbursement.

You start with a pre-analysis at the House of Entrepreneurship (run by the Chamber of Commerce) or, for craft businesses, the eHandwierk department of the Chamber of Skilled Trades and Crafts. That session identifies your priority actions. You then choose your package and your service provider, and together you define a quote of between €3,000 and €25,000 before VAT. Your application for aid is completed by a House of Entrepreneurship or eHandwierk adviser, and the Ministry of the Economy analyses it and decides.

You choose the provider. The grant follows the project, not the other way around.

Once the application is approved, your provider implements the digital solution. A short evaluation meeting then confirms the savings made and your satisfaction, and the file is closed. You pay the provider's final invoice, and the Ministry of the Economy reimburses 70% of the eligible costs. The grant therefore follows the project: the work has to happen before the aid is paid.

What it costs, and what comes back

On a €25,000 project, 70% of eligible costs means up to roughly €17,500 returning to your business. On a smaller €6,000 project, that is around €4,200 back. The aid is calculated on the project value excluding VAT and paid after implementation, so plan for short-term cash flow: you fund the work, then reclaim the bulk of it. If that rhythm matters to you, our methodology page explains how we phase delivery so the handover lands cleanly.

Where LetzClick fits in

LetzClick operates as the service provider under this programme. Because every SME is different, we do not force a fixed package. We scope the project around what will actually move the needle for your business, sized to sit inside the grant window. That might be a website rebuild, a process automation, an ERP or e-invoicing setup, or a focused AI pilot. The shortest route to find out whether it fits is a quick note, and you will hear back from the founder directly. You can read more about how we work before you do.

For most founders this first funded project doubles as something bigger: the moment the business gets written down — offer, process, knowledge — so that everything after it, including AI, has foundations to stand on.

SME Packages - Digital: quick answers

Can the grant fund a new website? Yes. Website work falls under digital marketing, one of the three eligible families. A rebuild, a relaunch, or a meaningful improvement all qualify, provided the project sits in the €3,000–€25,000 range before VAT.

Is the money paid upfront? No. The Ministry of the Economy reimburses 70% of eligible costs after the project is delivered and evaluated. You pay your provider's final invoice first, then claim the aid back.

Do I have to use Fit 4 Digital first? Not the diagnostic itself, but a pre-analysis with the House of Entrepreneurship or eHandwierk is a required step. It is how your application gets completed and submitted to the Ministry.

Can the project include AI? It can, where the AI work is part of a website, a management system, or an e-invoicing rollout (for example, a lead-scoring feature on a rebuilt site, or an automation inside an ERP). Pure research-style AI work is a weaker fit than a delivered, measurable tool.

How long does the process take? The pre-analysis and application typically move over a few weeks; the implementation depends on the project scope. Budget roughly two to three months end to end for a mid-sized project, faster for something tightly scoped.

Choosing the right provider

Because you choose the provider yourself, the decision matters. Look for someone who scopes the project to your business rather than to their catalogue, who will sit through the pre-analysis with you, and who can show how the result will be measured. The grant rewards a finished, working project, not a proposal, so pick a partner who delivers, not one who only plans.

If you are weighing whether AI belongs in the project at all, our piece on the quiet AI advantage Luxembourg SMEs have is a useful companion read, and our AI consultancy page lays out how we scope funded projects end to end.

SME Packages - Digital is one of the most generous digitalisation schemes in the region, and most of the work is in choosing the right project and the right provider. If you would like to scope one together, drop us a line, or find us on Google to read what other Luxembourg SMEs say.

Maroun Altekly

Founder & Principal, LetzClick

Founder-led strategic consulting in AI and digital transformation for Luxembourg SMEs.